The claim will not be paid if the claim form is not properly completed. The signature at the bottom of the claim form must be yours, whether the claim is for yourself or one of your dependents. Complete both sides of the claim form.You can download an empty (PDF file) Extended Health Care Claim Form or (PDF file) Dental Claim. To access a pre-filled claim form that includes your contract number, member ID, date of birth, and address sign into mySunlife (external link) , select “my claims” and then “Print claim form". If you experience any problems registering online or have any questions, please contact the Sun Life Customer Care Centre at 1-80. (PDF file) Register online in three easy steps.īe sure to keep your password private and secure to prevent fraudulent claim submissions. print your out-of-country medical emergency travel card.send secure e-mail messages to Sun Life.print an all-in-one coverage card for your wallet.sign up for to have claim payments deposited into your bank account within 24-48 hours.submit most claims for instant processing.Registering for mysunlife.caīy registering for mysunlife.ca (external link) you’ll be able to: Claims for multi-appointment proceduresĬlaims for multiple appointment procedures are paid after the procedure is completed. If your claim is chosen for audit, Sun Life will ask you to mail the original receipt before processing your claim. Sun Life will randomly audit claim submission online so please keep your original receipts and supporting documentation for 12 months. What is considered “proof of a claim”?įor any claims that are not submitted in hard-copy or through your provider, be sure to keep your receipts. The benefit year runs from January 1 to December 31 annually. Note: Some coverage has maximums per benefit year. For example, if you purchase and pay for new eyeglasses on December 15, but pick them up on January 7, the claim date is December 15. While it is recommended to submit most claims as quickly as possible, it is also helpful if you hold claims for medical expenses until they total $50 or more.Īn eligible expense is deemed to be incurred on the date the service is received or on the date supplies are purchased or rented. If your coverage ends, you have 90 days to submit any outstanding claims. In most cases, you must submit claims within 18 months of incurring an expense.įor expenses incurred out-of-country, if you did not contact Alliance Global Assistance at the time of emergency, you must submit claims within 30 days of returning home.
0 kommentar(er)
